Global Delivery Model
Due to technology advances and process virtualization, organizations are looking for game-changing solutions delivered with the right mix of skills, automation of processes, experience & knowledge. Our delivery capabilities bring together our industry insights, innovative solutions and skilled professionals—all focused on bringing measurable business value for clients through reliable, cost-effective and consistently high-quality services.
The engagement of outsourcing the services to Knack can be divided into five broad phases of transition and steady state with key activities defined in each phase. Steady state phase primarily involves Knack Systems owning up the responsibility of providing maintenance and support for the outsourced applications as per agreed service level agreements.